IT Support
Overview
Technology is essential for your daily business, but when it fails, it causes stress and costly downtime. Infomatrix provides reliable IT support for small businesses and individuals. Whether you are facing a slow computer, network issues, or software errors, we troubleshoot and resolve the problem efficiently.
Our Support Services
Remote Helpdesk
For many software issues, we do not need to visit your office. We can connect securely to your computer remotely to diagnose and fix problems immediately. This saves travel costs and gets you back to work faster.
- Common fixes: Email configuration, printer driver installation, software errors, and virus removal.
On-Site Assistance
Some problems require a physical presence. We provide on-site support in Wil (SG) and the surrounding St. Gallen region. We come to your office or home to handle hardware installations or complex network setups.
- Service Area: Wil, St. Gallen, and neighboring communities.
- Tasks: Hardware replacement, Wi-Fi deployment, cable management, and workstation setup.
Hardware & Software Procurement
Not sure which laptop to buy or which software license you need? We act as your consultant. We assess your needs, recommend the right equipment, and handle the setup process from unboxing to full configuration.
Network & Connectivity
A stable internet connection is the backbone of modern business. We troubleshoot Wi-Fi dead zones, configure routers, and ensure your local network (LAN) is fast and secure for file sharing.
Why Choose Infomatrix Support?
- Personal Contact: You speak directly to an expert, not an anonymous call center agent.
- Fast Response: We prioritize critical issues to minimize your downtime.
- Transparent Pricing: No hidden fees; we explain the costs and the solution clearly.
Get Technical Help
Don't let IT problems slow you down. Contact us for immediate assistance.
Email: [email protected]