Infomatrix
Support

We are here to help.

Something is not working as it should? Tell us about it, and our support team takes care of it.

Customer support

How can we help?

Describe your problem and we will get back to you, usually within one business day. You receive a confirmation with your request number by email.

How to open a request

  • This formFill it in, and confirm your request with the link we email you.

  • By emailWrite to [email protected] from the address of your customer account: your email becomes a request.

  • In your customer accountOpen requests and follow the answers under Support.

Signed in to your customer account, you do not need to confirm your request by email, and you can follow it there. Sign in

New request

Describe what you need help with. We usually answer within one business day.

* Required fields

The address of your customer account.

Urgent is for problems that stop your work.

Optional: which of our services it is about.

Attachments
Screenshots, documents or other files, up to 15 MB together. Pictures and PDFs are checked for inappropriate content.